Shipping & Return Policy
You are required to take your head measurements to ensure perfect fit. This can be done easily with a tape measure. Please ensure head size is correctly measured before checkout.
Processing & Production Time
All wigs are made to order and require 4–6 weeks for completion.
• Production begins immediately after your order is confirmed.
This timeline allows us to:
• Handcraft your wig to your exact measurements
• Customised style, color, and cap size
• Complete our quality checks before shipping
Processing time does not include weekend and bank holiday ( Monday-Friday only).
Return policy
Due to the nature of the product and hygienic reasons all sales are FINAL. Please read our FAQ about our return policy.
