Shipping & Return Policy

You are required to take your head measurements to ensure perfect fit.  This can be done easily with a tape measure.  Please ensure head size is correctly measured before checkout.

Processing & Production Time 

All wigs are made to order and require 4–6 weeks for completion.

• Production begins immediately after your order is confirmed.

This timeline allows us to:

• Handcraft your wig to your exact measurements

• Customised style, color, and cap size

• Complete our quality checks before shipping

Processing time does not include weekend and bank holiday ( Monday-Friday only).

Return policy

Due to the nature of the product and hygienic reasons all sales are FINAL.  Please read our FAQ about our return policy.